Front Desk
Maximize operation efficiency and room occupancy with Front Desk. Take full control through Calendar's full visibility.
All bookings, in one calendar
Say goodbye to endless excels and no more man-made errors. The Calendar synchronizes all bookings from all channels including your booking website. Manage booking individually in the Calendar based on specific needs. You can also manually input walk-in bookings.
One-click operation for front desk
Simplify your guests' front desk experience with just one click, providing fast and effortless arrivals and departures. Deposits and extra payments can be quickly noted in the system as well.
Manage directly on mobile app for your front desk
Stay on top of your business with the app's real-time updated Home, Calendar, Message and Reservations. Manage check-in/check- out and other front desk operations directly when you're not around.
Easy Payment Collection
Process your deposits and payments directly through Front Desk. Every transaction is clearly recorded, streamlining bookkeeping and reconciliation, with all details stored for quick retrieval.
FAQ
A hotel front desk system handles day-to-day operations — check-ins, check-outs, reservations, and payment processing — as a core module within a PMS (Property Management System). While the front desk focuses on real-time guest-facing tasks, the broader PMS includes features like multi-property management, reporting, and long-term financial analysis.
Smart Order's Front Desk module is designed for small to medium-sized hotels, B&Bs, and vacation rentals that need an intuitive, all-in-one solution.
Yes. Smart Order provides a centralized multi-calendar view where you can see all your rooms, units, and properties in one place. You can quickly check availability, update bookings, and adjust schedules across all your listings without switching between systems.
Yes. The Smart Order mobile app gives you full access to room status, reservations, and housekeeping alerts from your smartphone. Whether you're helping guests with luggage or handling supplies off-site, you can stay in control of front desk operations anywhere.
Yes — Smart Order PMS is built around an intuitive, calendar-based interface that front desk staff can learn quickly. We provide step-by-step tutorials and dedicated customer support to help your team get up and running from day one, with minimal training time.
Smart Order integrates with major booking platforms including Airbnb, Booking.com, Agoda, Trip.com, and Expedia, as well as multiple payment gateways. All bookings, payments, and guest data sync automatically to your front desk, reducing manual work and preventing double bookings.
The best front desk software for small hotels should be affordable, easy to use, and include built-in channel management and a booking engine. Smart Order offers all of these features with a free Essential plan — making it ideal for small hotels and B&Bs that want professional front desk tools without a large upfront investment.
Hotel front desk software typically costs between $50-$300 per month depending on features and property size. Smart Order offers a free Essential plan with no room limits, making it one of the most affordable options for small to medium-sized properties. Paid plans with advanced features are also available at competitive rates.